Refund policy

Contact us before sending any return. Returns sent without approval may be delayed or refused.

Approved returns should be unused, complete, and in original packaging where applicable. Installed, altered, damaged, or incomplete automotive parts may not qualify for refund unless faulty or not as described.

Refunds are issued to the original payment method after the returned item is inspected. Original shipping charges and return shipping costs may be non-refundable unless required by law or caused by our error.

For return support, email info@webem.lv with your order number and photos if the issue is damage, incorrect item, or missing parts.